Readings for Lunch — [ 22 Dec 2017 ]

IMAGE OF THE DAY
Photo by Denise Johnson (source)

UX

Net Promoter Score Considered Harmful (and What UX Professionals Can Do About It)

The statistical problems asking a single question ("How likely are you to recommend [___] to a friend or colleague?") to measure the success of a company or product.

METHODOLOGIES

It’s time for recurring meetings to end

A quite controversial article about how recurring meetings (Stand-Up, Retrospectives, Product Reviews, Backlog Grooming) may be detrimental and hurt your team’s work and workflow.
(If not used correctly, I would add.)